Frequently asked questions
[DEMO] LionGolf có bán hàng online không?
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[DEMO] Làm sao để được tư vấn chọn gậy phù hợp?
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What can be printed with Custom Ball?
You can request personal names, initials, player numbers, short messages, company logos, tournament logos or your own symbols. The specific content is checked before confirmation.
Is “SAM Putter” the correct name?
The system's correct name is SAM PuttLab. Many golfers search for "SAM Putter", but it is a putting analysis and putter fitting technology developed by Science & Motion Sports.
How long does regripping take?
It depends on the number of clubs, the type of grip and the condition of the old grips. LionGolf will inspect and let you know the expected time before starting.
[DEMO] Custom fitting mất bao lâu?
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Do I have to buy a new putter after the fitting?
No. If your current putter suits you, LionGolf can advise on adjusting lie–loft, length or grip. A new putter is only recommended when the data shows that your current setup doesn't suit your stroke.
Can lie and loft be adjusted on every club?
It depends on the material, head construction and technical limits of each model. Our technicians check first to avoid damaging the club head.
Can a company logo be printed on golf balls?
You can send your logo for LionGolf to check. The logo should be sharp, and you must have the right to use the image or brand provided.
[DEMO] Chính sách bảo hành sản phẩm như thế nào?
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Can a broken shaft be replaced?
Reshafting depends on the condition of the head, where the shaft broke and whether the remaining shaft can be removed. LionGolf will inspect the club before confirming the solution.
What should I bring to a putter fitting?
Bring the putter you use and the golf shoes you are used to. If you have a specific goal – fewer three-putts, better short putts or preparing to change putters – talk to the technician beforehand so the fitting is more focused.
What is the minimum quantity?
The minimum quantity may vary with the ball model and customization method. LionGolf staff will check and let you know after receiving your request.
[DEMO] Cần mang gì khi đến bảo hành?
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When should I re-test with SAM PuttLab?
Re-test when you change your putting technique or putter, after a period of practice, or when your line and speed control no longer feel as consistent as before.
Does LionGolf repair clubs not bought in store?
You can bring in the clubs you use for an inspection. Whether they can be repaired is confirmed based on their actual condition, construction and suitable parts.
How long does Custom Ball take?
It depends on the ball model, design, quantity and when everything is confirmed. LionGolf will let you know the expected time after checking all the details.
[DEMO] Điều kiện đổi trả sản phẩm là gì?
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Do I need an appointment?
We recommend booking in advance by hotline or Zalo so LionGolf can prepare the work area, testing equipment and a suitable time to receive your clubs.
Can I see the design before production?
Our staff will go over everything that needs confirming with you before moving on to production.